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by Dave Berner — Published 13 June 2025
Essential billing knowledge for growing SaaS businesses
Effectively managing plan changes is key to customer satisfaction and sustainable growth for your software product.
Effectively connect your B2B customers to the right subscription plans for scalable and manageable growth.
Giving users control over their own subscription plans can unlock significant benefits for both your customers and your business.
Break down the essential elements of a seamless checkout experience, from transparent pricing and trust signals to optimized payment options that reduce cart abandonment.
Explore proven strategies to transition users from free to paid plans, including usage-based nudges, feature gating, and personalized upgrade paths that align with customer value realization.
Leveraging behavioral economics to increase conversions.
Learn the art and science behind designing SaaS pricing tables that effectively convert visitors into customers.
Learn agile methodologies for experimenting with pricing models, conducting A/B tests, and gathering customer feedback to refine your pricing strategy without disrupting your user base.
Discover how leading SaaS companies are blending per-seat, usage-based, and AI consumption pricing to align with customer value and manage infrastructure costs effectively.
Choosing between usage-based billing and tiered pricing can significantly impact your product's success and customer satisfaction.
Master the art of dunning with smart retries, personalized reminders, and timing strategies that recover revenue while preserving customer relationships and satisfaction.
Discover how empowering users with self-serve billing can significantly reduce customer churn and lighten your support team's workload.
Unlock worldwide sales by understanding the essentials of offering your services in multiple currencies.
A complete guide for developers and founders to understand and implement effective subscription management.
Crafting the right pricing strategy is crucial for your SaaS startup’s growth and sustainability, let’s explore how to get it right.
Explore the benefits of automating your billing processes with the right tools, reducing manual errors, improving efficiency, and supporting your business's growth trajectory.
A practical guide to handling tax and compliance in SaaS billing, especially when using Stripe.
Navigate the complexities of international SaaS billing, including multi-currency support, tax compliance (like GST/VAT), and regional payment preferences to ensure smooth global operations.
Dive into the nuances of implementing usage-based billing, including selecting the right metrics, designing scalable models, and avoiding common pitfalls that can confuse customers.
Learn how to systematically audit your SaaS billing flow to uncover hidden friction points, from confusing invoices to failed payment retries, and implement fixes that reduce churn and boost revenue.
Are you looking to understand the profitability of your user base? Here’s why you need to be measuring your LTV:CAC ratio.
Are you looking for a simple way to measure the lifetime value of your users? Discover how to calculate your Customer Lifetime Value (CLTV).
Want to learn how much it costs to bring in new customers? Discover how to calculate your Customer Acquisition Cost (CAC).
Want to track how many users are leaving your platform? Here is how to calculate your customer churn rate.
Curious about how accrual-based accounting works? Here’s what you need to know about accrued revenue.
Wondering whether you should track ARR or MRR? Here’s what you need to know about tracking your company’s recurring revenue.
Want a simple way to forecast your company’s recurring revenue? Here’s why you should be tracking your Revenue Run Rate (RRR).
Want to track the average revenue each user is bringing to your company? Here’s why you need to be tracking ARPU.
Want to make sure you’re breaking even when it comes to customer acquisition costs? Here’s how to calculate your CAC payback period.
Want to track how much revenue your individual customers are bringing into your company? Here’s how to track Annual Contract Value (ACV).
Want to understand the total value of your customer contracts? Discover how to calculate the Total Contract Value (TCV) of your customers.
Looking to track how much recurring revenue your customers are bringing in? Discover why CMRR and CARR are important financial metrics to track.
Want to track the performance of your company over time? Here’s why you need to be tracking your company's growth rate.
Learn how to track the financial position of your company. Discover how to calculate EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization).
Want to gain a deeper understanding as to the changes in your businesses’ recurring revenue? Here’s how to track Net Revenue Retention (NRR).
Want to understand how much service revenue your company generates? Here’s how (and why) to track service revenue as a SaaS company.
Want to measure how long it takes your customer to gain value from your platform? Here’s how to measure Time To Value (TTV).
Do you know your rate of customer churn? Discover how to calculate your customer attrition rate as a SaaS company.
Want to understand how sticky your app experience is? Here’s why you need to be tracking your DAU-MAU ratio.
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