CAIQ-Lite

Kinde used the Consensus Assessments Initiative Questionnaire Lite (CAIQ-Lite) version 3.1 created by the Cloud Security Alliance to self audit and identify key security controls that are required for a secure business. The results from this self-audit also provided a baseline from which to measure our security program on an ongoing basis and provide advance responses to prospective customers performing security reviews. The purpose of this page is to help built trust in Kinde the company, the people, and the product.

Information about the start of Kinde’s security program can be found on the blog post Security at Kinde.

Please reach out to security@kinde.com or through the live chat on our website if you have any questions.

Questionnaire

Application & Interface Security

Control ID Question Answer Comments
Application Security AIS-01.2 Do you use an automated source code analysis tool to detect security defects in code prior to production? No A combination of open source tools and commercial tools to scan our source code for security defects as part of our SDLC, however these scanning tools are not directly integrated into the CICD pipeline.
Application Security AIS-01.5 (SaaS only) Do you review your applications for security vulnerabilities and address any issues prior to deployment to production? Yes
Customer Access Requirements AIS-02.1 Are all identified security, contractual, and regulatory requirements for customer access contractually addressed and remediated prior to granting customers access to data, assets, and information systems? Yes
Data Integrity AIS-03.1 Does your data management policies and procedures require audits to verify data input and output integrity routines? Yes

Audit Assurance & Compliance

Control ID Question Answer Comments
Independent Audits AAC-02.1 Do you allow tenants to view your SOC2/ISO 27001 or similar third-party audit or certification reports? Yes
Independent Audits AAC-02.2 Do you conduct network penetration tests of your cloud service infrastructure at least annually? Yes
Independent Audits AAC-02.3 Do you conduct application penetration tests of your cloud infrastructure regularly as prescribed by industry best practices and guidance? Yes
Information System Regulatory Mapping AAC-03.1 Do you have a program in place that includes the ability to monitor changes to the regulatory requirements in relevant jurisdictions, adjust your security program for changes to legal requirements, and ensure compliance with relevant regulatory requirements? Yes

Business Continuity Management & Operational Resilience

Control ID Question Answer Comments
Business Continuity Testing BCR-02.1 Are business continuity plans subject to testing at planned intervals or upon significant organizational or environmental changes to ensure continuing effectiveness? No A business continuity test has not been completed yet. This is being planned for 2023 Q1.
Policy BCR-10.1 Are policies and procedures established and made available for all personnel to adequately support services operations’ roles? Yes
Retention Policy BCR-11.1 Do you have technical capabilities to enforce tenant data retention policies? Yes
Retention Policy BCR-11.3 Have you implemented backup or recovery mechanisms to ensure compliance with regulatory, statutory, contractual or business requirements? Yes
Retention Policy BCR-11.7 Do you test your backup or redundancy mechanisms at least annually? No A full disaster recovery test has not been completed yet. This is being planned for 2023 Q1.

Change Control & Configuration Management

Control ID Question Answer Comments
Unauthorized Software Installations CCC-04.1 Do you have controls in place to restrict and monitor the installation of unauthorized software onto your systems? Yes

Data Security & Information Lifecycle Management

Control ID Question Answer Comments
E-commerce Transactions DSI-03.1 Do you provide standardized (e.g. ISO/IEC) non-proprietary encryption algorithms (3DES, AES, etc.) to tenants in order for them to protect their data if it is required to move through public networks (e.g., the Internet)? Yes
E-commerce Transactions DSI-03.2 Do you utilize open encryption methodologies any time your infrastructure components need to communicate with each other via public networks (e.g., Internet-based replication of data from one environment to another)? Yes
Nonproduction Data DSI-05.1 Do you have procedures in place to ensure production data shall not be replicated or used in non-production environments? Yes
Secure Disposal DSI-07.1 Do you support the secure deletion (e.g., degaussing/cryptographic wiping) of archived and backed-up data? Yes
Secure Disposal DSI-07.2 Can you provide a published procedure for exiting the service arrangement, including assurance to sanitize all computing resources of tenant data once a customer has exited your environment or has vacated a resource? Yes

Datacenter Security

Control ID Question Answer Comments
Asset Management DCS-01.2 Do you maintain a complete inventory of all of your critical assets located at all sites/ or geographical locations and their assigned ownership? Yes
Controlled Access Points DCS-02.1 Are physical security perimeters (e.g., fences, walls, barriers, guards, gates, electronic surveillance, physical authentication mechanisms, reception desks, and security patrols) implemented for all areas housing sensitive data and information systems? Yes
User Access DCS-09.1 Do you restrict physical access to information assets and functions by users and support personnel? Yes

Encryption & Key Management

Control ID Question Answer Comments
Key Generation EKM-02.1 Do you have a capability to allow creation of unique encryption keys per tenant? No Customer data is stored using database encryption at rest. Segregation between customer data is enforced in the database using schemas. Encryption per customer is not available.
Encryption EKM-03.1 Do you encrypt tenant data at rest (on disk/storage) within your environment? Yes

Governance and Risk Management

Control ID Question Answer Comments
Baseline Requirements GRM-01.1 Do you have documented information security baselines for every component of your infrastructure (e.g., hypervisors, operating systems, routers, DNS servers, etc.)? Yes
Policy GRM-06.1 Are your information security policies and procedures made available to all impacted personnel and business partners, authorized by accountable business role/function and supported by the information security management program as per industry best practices (e.g. ISO 27001, SOC 2)? Yes
Policy Enforcement GRM-07.1 Is a formal disciplinary or sanction policy established for employees who have violated security policies and procedures? Yes
Policy Reviews GRM-09.1 Do you notify your tenants when you make material changes to your information security and/or privacy policies? Yes
Policy Reviews GRM-09.2 Do you perform, at minimum, annual reviews to your privacy and security policies? Yes

Human Resources

Control ID Question Answer Comments
Asset Returns HRS-01.1 Upon termination of contract or business relationship, are employees and business partners adequately informed of their obligations for returning organizationally-owned assets? Yes
Background Screening HRS-02.1 Pursuant to local laws, regulations, ethics, and contractual constraints, are all employment candidates, contractors, and involved third parties subject to background verification? Yes
Employment Agreements HRS-03.1 Do your employment agreements incorporate provisions and/or terms in adherence to established information governance and security policies? Yes
Employment Termination HRS-04.1 Are documented policies, procedures, and guidelines in place to govern change in employment and/or termination? Yes
Training / Awareness HRS-09.5 Are personnel trained and provided with awareness programs at least once a year? Yes

Identity & Access Management

Control ID Question Answer Comments
Audit Tools Access IAM-01.1 Do you restrict, log, and monitor access to your information security management systems (e.g., hypervisors, firewalls, vulnerability scanners, network sniffers, APIs, etc.)? Yes
Audit Tools Access IAM-01.2 Do you monitor and log privileged access (e.g., administrator level) to information security management systems? Yes
User Access Policy IAM-02.1 Do you have controls in place ensuring timely removal of systems access that is no longer required for business purposes? Yes
Policies and Procedures IAM-04.1 Do you manage and store the identity of all personnel who have access to the IT infrastructure, including their level of access? Yes
Source Code Access Restriction IAM-06.1 Are controls in place to prevent unauthorized access to your application, program, or object source code, and assure it is restricted to authorized personnel only? Yes
Source Code Access Restriction IAM-06.2 Are controls in place to prevent unauthorized access to tenant application, program, or object source code, and assure it is restricted to authorized personnel only? Yes
User Access Restriction / Authorization IAM-08.1 Do you document how you grant, approve and enforce access restrictions to tenant/customer credentials following the rules of least privilege? Yes
User Access Reviews IAM-10.1 Do you require a periodical authorization and validation (e.g. at least annually) of the entitlements for all system users and administrators (exclusive of users maintained by your tenants), based on the rule of least privilege, by business leadership or other accountable business role or function? Yes
User Access Revocation IAM-11.1 Is timely deprovisioning, revocation, or modification of user access to the organizations systems, information assets, and data implemented upon any change in status of employees, contractors, customers, business partners, or involved third parties? Yes

Infrastructure & Virtualization Security

Control ID Question Answer Comments
Audit Logging / Intrusion Detection IVS-01.1 Are file integrity (host) and network intrusion detection (IDS) tools implemented to help facilitate timely detection, investigation by root cause analysis, and response to incidents? Yes
Audit Logging / Intrusion Detection IVS-01.2 Is physical and logical user access to audit logs restricted to authorized personnel? Yes
Audit Logging / Intrusion Detection IVS-01.5 Are audit logs reviewed on a regular basis for security events (e.g., with automated tools)? Yes
Clock Synchronization IVS-03.1 Do you use a synchronized time-service protocol (e.g., NTP) to ensure all systems have a common time reference? Yes
OS Hardening and Base Controls IVS-07.1 Are operating systems hardened to provide only the necessary ports, protocols, and services to meet business needs using technical controls (e.g., antivirus, file integrity monitoring, and logging) as part of their baseline build standard or template? Yes
Production / Non-Production Environments IVS-08.1 For your SaaS or PaaS offering, do you provide tenants with separate environments for production and test processes? Yes
Production / Non-Production Environments IVS-08.3 Do you logically and physically segregate production and non-production environments? Yes
Segmentation IVS-09.1 Are system and network environments protected by a firewall or virtual firewall to ensure business and customer security requirements? Yes
VMM Security - Hypervisor Hardening IVS-11.1 Do you restrict personnel access to all hypervisor management functions or administrative consoles for systems hosting virtualized systems based on the principle of least privilege and supported through technical controls (e.g., two-factor authentication, audit trails, IP address filtering, firewalls and TLS-encapsulated communications to the administrative consoles)? Yes
Wireless Security IVS-12.1 Are policies and procedures established and mechanisms configured and implemented to protect the wireless network environment perimeter and to restrict unauthorized wireless traffic? Not applicable No wireless networks in use or managed by Kinde.
Wireless Security IVS-12.2 Are policies and procedures established and mechanisms implemented to ensure wireless security settings are enabled with strong encryption for authentication and transmission, replacing vendor default settings (e.g., encryption keys, passwords, SNMP community strings)? Not applicable No wireless networks in use or managed by Kinde.
Wireless Security IVS-12.3 Are policies and procedures established and mechanisms implemented to protect wireless network environments and detect the presence of unauthorized (rogue) network devices for a timely disconnect from the network? Not applicable No wireless networks in use or managed by Kinde.

Interoperability & Portability

Control ID Question Answer Comments
APIs IPY-01.1 Do you publish a list of all APIs available in the service and indicate which are standard and which are customized? Yes

Mobile Security

Control ID Question Answer Comments
Approved Applications MOS-03.1 Do you have a policy enforcement capability (e.g., XACML) to ensure that only approved applications and those from approved application stores can be loaded onto a mobile device? No Employees are not issued with company mobile devices and device management is not deployed to personal mobiles.

Security Incident Management, E-Discovery, & Cloud Forensics

Control ID Question Answer Comments
Incident Management SEF-02.1 Do you have a documented security incident response plan? Yes
Incident Management SEF-02.4 Have you tested your security incident response plans in the last year? No A security incident tabletop exercise is planned for 2023 Q1.
Incident Reporting SEF-03.1 Are workforce personnel and external business relationships adequately informed of their responsibility, and, if required, consent and/or contractually required to report all information security events in a timely manner? Yes
Incident Reporting SEF-03.2 Do you have predefined communication channels for workforce personnel and external business partners to report incidents in a timely manner adhering to applicable legal, statutory, or regulatory compliance obligations? Yes
Incident Response Legal Preparation SEF-04.4 Do you enforce and attest to tenant data separation when producing data in response to legal subpoenas? Yes

Supply Chain Management, Transparency, and Accountability

Control ID Question Answer Comments
Incident Reporting STA-02.1 Do you make security incident information available to all affected customers and providers periodically through electronic methods (e.g., portals)? Yes
Network / Infrastructure Services STA-03.1 Do you collect capacity and use data for all relevant components of your cloud service offering? Yes
Third Party Agreements STA-05.4 Do third-party agreements include provision for the security and protection of information and assets? Yes
Third Party Agreements STA-05.5 Do you have the capability to recover data for a specific customer in the case of a failure or data loss? Yes
Supply Chain Metrics STA-07.4 Do you provide tenants with ongoing visibility and reporting of your operational Service Level Agreement (SLA) performance? Yes
Third Party Audits STA-09.1 Do you mandate annual information security reviews and audits of your third party providers to ensure that all agreed upon security requirements are met? Yes

Threat and Vulnerability Management

Control ID Question Answer Comments
Antivirus / Malicious Software TVM-01.1 Do you have anti-malware programs that support or connect to your cloud service offerings installed on all of your IT infrastructure network and systems components? Yes
Vulnerability / Patch Management TVM-02.5 Do you have a capability to patch vulnerabilities across all of your computing devices, applications, and systems? Yes
Mobile Code TVM-03.1 Is mobile code authorized before its installation and use, and the code configuration checked, to ensure that the authorized mobile code operates according to a clearly defined security policy? Yes

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